Popular Questions
Frequently Asked Questions
01
What types of photo editing services do you offer?
We provide a wide range of services including color correction, background removal, retouching, clipping paths, image enhancement, photo restoration, and creative manipulations tailored to various photography genres.
02
How do I place an order for photo editing?
Click Upload page found in our menu and fill up the form, specify your editing requirements, and submit your order. Our team will process your images and deliver the edited versions within the agreed timeframe.
03
What is the typical turnaround time for photo editing?
Standard turnaround is usually 24-48 hours depending on the complexity and volume of your project. Rush orders are available for an additional fee for faster delivery.
04
Can I request revisions if I’m not satisfied with the edits?
Yes, all our services come with a satisfaction guarantee. You can request revisions to ensure your images meet your expectations.
05
What file formats do you accept and return?
We accept all common formats like JPEG, PNG, TIFF, and RAW, and can deliver the edited images in your preferred format without loss of quality.
06
How do you ensure the confidentiality and security of my photos?
We follow strict security protocols to protect your images. Files are never shared or published without your consent, and transfers are done through secure channels.
07
Do you offer free trials or samples before I commit?
Many of our services offer a free sample edit so you can review our quality before placing a full order.
08
What software do your editors use?
Our professional editors use industry standard software such as Adobe Photoshop and Lightroom to achieve precise and high-quality edits.
09
How do you handle bulk or large volume orders?
We offer special discounts and faster turnaround times for bulk orders. Please contact us directly for custom pricing and workflow.
10
Do you offer specialized editing like fashion or jewelry photo retouching?
Yes, we provide specialized editing services tailored for fashion, jewelry, e-commerce, real estate, portraits, and more for professional level results.
11
Can you edit old, damaged, or scanned photos?
Yes, we specialize in photo restoration, including repairing tears, stains, fading, and colorizing old or damaged photographs.
12
Are rush or same day editing services available?
Yes, rush services are available with additional pricing depending on your deadline and project requirements.
13
Can I provide specific instructions for each photo?
Absolutely. You can add detailed notes and reference images to guide our editors on exactly what changes you want.
14
How do I pay for your photo editing services?
We accept various payment methods including PayPal, bank transfers and Remitly (Bank Deposit, Debit Card Deposit, Gcash) with invoices sent after order confirmation. For the first project, payment first before we sent the edited images afterwards the next project or transaction will be done monthly after invoices sent.
15
Will you keep the original photos unchanged?
Yes, your original photos remain untouched. We work on copies and return both originals and edited files as needed.
16
Do you support transparent background or ghost mannequin effects?
Yes, we offer background removal, transparent cutouts, ghost mannequin, and other compositing services to enhance product photography.
17
What if I need help deciding the best editing style or service?
Our customer support team is ready to guide you through choosing the best edits to fit your project goals and style preferences.
18
Can I change or update my instructions after submitting an order?
Yes, you can contact us to submit additional instructions or changes as long as the order is still in progress.
19
Are there any hidden fees or long-term commitments?
No hidden fees or subscriptions are required. You pay only for the services you order with transparent pricing upfront.
20
How do I get in touch if I have questions or issues?
You can reach our support via email, what's app, or phone for quick assistance and to resolve any concerns promptly.
"Every great photo tells a story let us help you make yours unforgettable."
"The beauty is already there we just bring it to life."
"Because every detail matters when your story is worth telling."
